We want you to be fully satisfied with your purchase.
If you receive a defective, damaged, or incorrect product, you may request an exchange within 7 days of delivery.

Conditions:

• Items must be unused, unwashed, and in original packaging.

• Tags and labels must remain intact.

• Proof of purchase (invoice or order ID) is required.

Please note: We currently do not offer refunds, only exchange or store credit for eligible returns.

To initiate an exchange, contact our support team at sales@shiffondesigners.com or WhatsApp 9210025270.